Shift Lead-Crumbl Cookies

Starting at $17 per hour

We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader’s responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.

To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.

Requirements:

•A fast, friendly attitude and work ethic

•Business savvy (Labor, Cost of Goods, P&L.)

•Food and Facilities Safety Compliance

•Previous leadership experience working in quick service restaurants

•Ability to multitask and communicate effectively

•Passion for food service industry

•High school diploma/GED

•Excellent communication and interpersonal skills

•Strong leadership and organizational skills

•Confident problem-solver

•Team player

Responsibilities:

•As Shift Leader, you will play a very important role in operating the store daily

•You will be responsible for maintaining fast friendly customer experience; keeping a clean organized kitchen; ensuring continuous flow of high quality cookies; keep crew working at a fast pass; ensure bakers are well trained and provide great customer service

•Shift Leader’s spend the majority of their time working in the kitchen as a team ensuring all crew members have assigned duties and all tasks are completed on time

•The shift leader’s responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager

•Ultimately, a top shift leader should be able to ensure smooth and efficient workflows

•Supervising employees, assigning duties, and creating a shift schedule

•Monitoring team performance and ensuring duties are performed efficiently

•Reporting any issues that arise during the shift to management

•Managing employee requests and transgressions

•Ensuring compliance with company policies, health, and safety standards

•Coaching team members and training new staff

•Opening and closing registers, accounting for the daily intake, and preparing cash deposits

•Handling customer issues and employee disputes

Benefits

•Tips

•Friendly Staff and Work Place

•Advancement Opportunities

•Store Closed Every Sunday

•Early close on 4th of July, Thanksgiving, Christmas Eve, and New Years Eve

•50% Employee Discount on Cookies

•Free Uniforms

•Paid training

•Overtime